Abbos Burkhonov

• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Maintained updated and detailed records of calls in physical and electronic databases.
• Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards.
• Processed invoices and payments for dispatched orders to provide proof of transaction.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained professional relationships with shippers, receivers, and drivers to increase trust, reliability, and rapport.

This is an American logistics company with which

I had to work. I learned a lot in this area and became a professional in my field.

My job was to work as planned, calculate everything clearly, not skip the smallest details, build relationships with drivers and brokers, and maintain a formal approach to the highest level.