Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Allohberdi Todjimirzayev

Allohberdi Todjimirzayev

Sales Agent & Customer Service Assistant
Tashkent

Summary

Sales professional with commitment to high standards and delivering results. Known for effective communication and building strong client relationships that drive business growth. Collaborative team player who adapts to changing needs and consistently meets objectives.Utilizes communication and problem-solving skills to drive revenue and client satisfaction. Knowledge of tailoring solutions to meet client needs and exceed sales targets. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Sales Agent

TopBusinessClass
03.2024 - Current
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Customer Service Representative Team Lead

Rx2Go
01.2022 - 01.2024
  • Fostered a positive work environment that encouraged collaboration and teamwork among employees.
  • Increased first call resolution rates, reducing the need for follow-up calls and improving customer satisfaction.
  • Reduced average handle time by providing ongoing coaching on efficient call handling techniques.
  • Served as a liaison between management and staff, effectively communicating updates on company policies and procedures.
  • Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.

Head Waiter

W Hotel
09.2021 - 01.2022
  • Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
  • Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
  • Assisted in menu development by offering valuable insights about popular dishes and ingredients.
  • Trained staff members on use of POS system.

Education

Bachelor Of Business - Business Management

Renessans Ta'lim University
Tashkent, Uzbekistan
05-2026

Skills

Paperwork processing

Strategy development

Customer assistance

Client relations

Objection handling

Call control

Software

Samsara

Rx2Go Dashboard

CRM

Interests

Treveling the world

To be the best in competitions

Timeline

Sales Agent

TopBusinessClass
03.2024 - Current

Customer Service Representative Team Lead

Rx2Go
01.2022 - 01.2024

Head Waiter

W Hotel
09.2021 - 01.2022

Bachelor Of Business - Business Management

Renessans Ta'lim University
Allohberdi TodjimirzayevSales Agent & Customer Service Assistant