Dynamic CEO with a proven track record at GIGABASE LLC, excelling in strategic direction and crisis management. Expert in talent development and mergers and acquisitions, driving significant growth and operational efficiency. Adept at fostering relationships with stakeholders to achieve organizational goals and enhance market presence.
Oversee the company’s daily operations
Create the company’s strategic direction, mission, and overall vision
Develop operational policies and procedures
Make high-level decisions about the company’s position
Work with top executives to create a strategic plan to achieve the company’s goals
Be the liaison between the board of directors and the company
Work with the board for short-term and long-term planning
Work alongside key stakeholders including top executives like the chief financial officer, chief operations officer, etc.
Be the company spokesperson
Develop and execute the company’s commercial strategy in alignment with business goals
Lead market expansion efforts and identify new revenue opportunities
Monitor industry trends, market conditions, and competitor activity
Oversee sales and business development functions
Build and maintain strong relationships with key partners, clients, and stakeholders
Drive customer acquisition and retention strategies
Assist the Director in developing and implementing organizational goals, strategies, and policies
Act as a key advisor to the Director on strategic planning and decision-making
Participate in high-level planning and represent the Director when required
Oversee daily operations across departments to ensure alignment with strategic goals
Monitor performance metrics and support continuous improvement initiatives
Coordinate departmental activities to ensure efficiency and effectiveness
Acquisition of new clients
Lead conversion from numerous marketing channels
Creating a short- and long-term sales plan with the intention of achieving the given objectives
Consistently meet revenue goals in accordance with team/organizational goals
Actively looking for possibilities to upsell and cross-sell to existing customers
Obtaining referrals from the current clientele to widen the sales pipeline
Management of customer relationships
Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers
Management of key accounts
Development of new accounts
Reporting and operations
Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction
Build and maintain valued, trusted relationships with clients which includes a deep understanding of their needs and monitor their preferences;
Ensure that sales pipeline remains full of qualified leads & prospects;
Meet with potential clients and grow long-lasting relationships by understanding their needs;
Achievement of sales goals and retention expectations;
Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business
Expertise in supervising the everyday efforts of desk managers and maximizing F/I income through coaching and training.
Develop and execute the company’s commercial strategy in alignment with business goals
Lead market expansion efforts and identify new revenue opportunities
Monitor industry trends, market conditions, and competitor activity
Oversee sales and business development functions
Build and maintain strong relationships with key partners, clients, and stakeholders
Drive customer acquisition and retention strategies
Talent development
Crisis management
Succession planning
Mergers and acquisitions