Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Flight Attendant
Air Samarkand
05.2023 - Current
Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
Hotel Administrator
Green Park Hotel
09.2022 - 03.2023
Managed daily operations for a seamless guest experience, including staff scheduling and room allocation.
Enhanced customer loyalty by implementing personalized services for repeat guests.
Established clear communication channels between all departments, fostering a cohesive and efficient work environment for all staff members.
Education
Bachelor of Arts - Linguistics
Tyumen State University
Tyumen, Russian Federation
04.2001 -
Skills
Customer Service
Strong Work Ethic
Interpersonal communications
Hospitality service expertise
Multilingual Skills
Relationship Management
Adaptability
Analytical Thinking
Timeline
Flight Attendant
Air Samarkand
05.2023 - Current
Hotel Administrator
Green Park Hotel
09.2022 - 03.2023
Bachelor of Arts - Linguistics
Tyumen State University
04.2001 -
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