Muhammadamin Tokhirov
Tashkent
Summary
Dedicated professional with a strong background in logistics and dispatch management. Expertise in relationship management and analytical thinking, contributing to seamless operations and swift resolution of challenges.
Committed to optimizing processes to enhance customer satisfaction. Results-driven dispatcher skilled in effective communication, problem resolution, and contract negotiation. Proven ability to manage high-volume calls while ensuring timely updates and successful issue resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatcher
Logistic company
Tashkent
05.2024 - Current
- Managed communication between drivers and clients to ensure timely updates.
- Utilized logistics software to track shipments and monitor vehicle locations.
- Resolved issues related to delays or route changes promptly and effectively.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Negotiated contracts and pricing with prospective customers.
- Analysed competitor strategies, pricing, and offerings.
- Managed vendor relationships while negotiating competitive pricing agreements.
Education
International Relations
Diplomat University
Tashkent06-2029
Skills
- Effective communication
- Contract negotiation
- Time management
- Relationship management
- Problem resolution
- Multitasking Abilities
- Flexible and adaptable
- Analytical and critical thinking
- Fluent in English
- Fluent in Russian
Languages
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1
Certification
IELTS certification with a 6.5 band.
Turon national sport certification for 2nd and 3rd places.
Turon national sport certification for 2nd and 3rd places.
Timeline
Dispatcher
Logistic company
05.2024 - Current
International Relations
Diplomat University