Sherbek Kabilov

• Company Overview: ZoodPay | ZoodMall
• Employee of the Year 2023 for outstanding contributions to marketplace growth and innovation
• Develop and execute the product strategy aligned with marketplace goals, focusing on enhancing user experience and operational efficiency.
• Analyze marketplace data (sales, user behavior, conversion rates, etc.) to assess product performance and identify trends.
• Lead the development and optimization of new and existing features to improve buyer and seller experiences.
• Work closely with category managers to improve product assortment, pricing strategies, and promotional planning.
• Ensure accurate and optimized product listings for better discoverability and sales performance.
• Coordinate with marketing, customer support, and operations teams to align product initiatives.
• Enhance search, categorization, and personalization features to boost discoverability and customer satisfaction.
• Collaborate with marketing to develop campaigns that highlight BNPL as a value-added payment option.
• Conduct competitor analysis to ensure the marketplace remains competitive.

Key Achievements:

• Increased sales of non-electronic products by 35% year-over-year through improved category management and vendor partnerships
• Enhanced homepage and search conversion rates by 12%, leading to a more seamless shopping experience
• Optimized Customer Acquisition Cost (CAC) for own marketing campaigns (e.g., 0-0-12, 0-0-6), reducing costs by 18% while improving customer retention
• Managed Cancellation Rate by 1-2%, keep stable operations

• Led the end-to-end product development of a fast-food brand, focusing on customer experience, operations, and technology integration
• Implemented delivery service solutions, optimizing logistics and supply chain management to improve efficiency and customer satisfaction
• Developed data-driven decision-making processes to enhance product offerings and streamline business operations
• Built and optimized an ordering system with digital payment integration for a seamless customer experience
• Successfully sold two franchise locations by establishing a scalable business model with well-defined operational processes
• Applied product management principles to develop branding strategies, improve menu offerings, and create an effective marketing plan

• Company Overview: Freelance
• Established and nurtured strong business relationships between local Chinese business owners and Uzbek entrepreneurs
• Facilitated trade and collaboration between Chinese manufacturers and Uzbek companies to improve market access and efficiency
• Conducted market research to identify key business opportunities and foster cross-border partnerships
• Focused on improving personal brand and credibility within the international business landscape, leveraging strategic networking and business insights
• Assisted in negotiations, ensuring mutually beneficial agreements for both parties in various industries including manufacturing and technology
• Market segments: metal processing line, induction furnace, CNG stations

• Developed 'Torguem Tut Ecommerce' web application (Yii2, PHP)
• Integrated various payment systems into e-commerce solutions

• Designed and implemented an 'Admission System'
• Improved student and staff access control via turnstile system

• Assisted sales manager in database creation and sales analysis
• Compiled daily sales reports and market trends

• Managed import/export documentation database
• Assisted customs affairs manager with regulatory paperwork