Shokhjakhon Bokhodirov
Cargo Operations Assistant
Tashkent
Summary
I have a background in Cargo company, hospitality, and customer service, with a degree in Accounting and Finance from Northumbria University London. I’ve worked in different roles, including concierge supervisor at Marriott Hotel, receptionist at Park Plaza Riverbank, and cargo operations assistant at Beeparcel LTD. Through these experiences, I developed strong communication, teamwork, and organisational skills. I’m fluent in English, Russian, and Uzbek, and comfortable using tools like Microsoft Office and Google Sheets in daily work.
Overview
2
2
years of professional experience
Work History
Logistics Manager
BEEPARCEL UK LTD
08.2024 - 07.2025
- Managed parcel packing and coordinated deliveries and pickups across London.
- Processed international money transfers and handled customer service.
- Prepared customs declarations for postal shipments (UK and international).
- Maintained and updated shipment records using Excel and Google Sheets.
- Ensured accurate and timely logistics operations in a fast-paced environment.
Concierge Supervisor
Marriott Hotel
08.2023 - 03.2024
- Supervised daily concierge operations, ensuring exceptional guest service and smooth coordination of requests.
- Assisted VIP and regular guests with personalized recommendations, bookings, transportation, and special arrangements.
- Trained and supported front office and concierge staff to maintain high service standards.
- Collaborated with other departments (front desk, housekeeping, bell desk) to ensure seamless guest experiences.
- Handled guest complaints and service recovery with professionalism and efficiency.
- Maintained strong relationships with local vendors, restaurants, and tour services.
Hotel Receptionist
Park Plaza Riverbank
02.2023 - 07.2023
- Greeted guests, managed check-ins and check-outs, ensuring a smooth and welcoming experience.
- Handled reservations, cancellations, and room assignments using hotel booking software.
- Provided guests with information about hotel services, amenities, and local attractions.
- Resolved guest issues professionally, ensuring high levels of satisfaction.
- Managed phone and email inquiries, processed payments, and maintained front desk organization.
Education
Bachelor of Science - Accounting And Finance
Northumbria University London
United Kingdom, London06-2025
High School Diploma -
School No. 99
Tashkent05-2022
Skills
Soft Skills
- Good communication
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving
- Organised and responsible
- Adaptable in different work environments
- Comfortable working with people from different backgrounds
- Microsoft Excel, Word, and PowerPoint
- Google Sheets and Docs
- Basic financial and business tools
- Email, Teams, and general office systems
- English – Fluent
- Russian – Fluent
- Uzbek – Native
Timeline
Logistics Manager
BEEPARCEL UK LTD
08.2024 - 07.2025
Concierge Supervisor
Marriott Hotel
08.2023 - 03.2024
Hotel Receptionist
Park Plaza Riverbank
02.2023 - 07.2023
Bachelor of Science - Accounting And Finance
Northumbria University London
High School Diploma -
School No. 99
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