Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Ziyodulla Erkinov

Ziyodulla Erkinov

Diplomacy Assistant
Tashkent

Summary

Motivated and globally minded International Relations student at Webster University with diverse international experience and a strong passion for diplomacy. Skilled in intercultural communication, having worked in Qatar with professionals from Jewish, Arab, Spanish, and other international backgrounds. Experienced in navigating multicultural environments, building connections across cultures, and supporting international operations.

Professional experience includes serving as Assistant General Manager of Operations at M.D.G. Condensed Milk Factory, where I led teams, improved staff performance, and implemented training strategies. Previously worked as a Personal Concierge at Waldorf Astoria Lusail, Qatar, delivering luxury services and maintaining high-level client relationships—recognized as GM of the Week. Early logistics experience with USA Viva Freight Global sharpened my organizational and communication abilities in remote, fast-paced environments.

Fluent in English, Russian, Uzbek, and Turkish, with basic proficiency in Arabic and French. Open to relocation and adaptable to various roles, including administrative, research, diplomatic, or public-facing responsibilities. Has traveled to over six countries, gaining a broad worldview and practical international insights.

Deeply interested in contributing to diplomatic missions and international institutions, with a special admiration for Israel’s global engagement. Actively seeking an opportunity to support the mission and daily operations of an embassy or international organization through internships or entry-level positions.

Overview

6
6
years of professional experience
4
4
Certifications
6
6
Languages

Work History

Assistant General Manager of Operations

M.D.G. Condensed Milk Factory
05.2024 - 02.2025
  • Led cross-functional teams to achieve project goals on time and within budget constraints.
  • Enhanced customer satisfaction with timely resolutions of issues and effective communication strategies.
  • Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.

Personal Concierge

Waldorf Astoria Lusail, Qatar Doha
05.2022 - 03.2024
  • Adapted quickly to changing client needs and preferences, demonstrating flexibility and versatility in service offerings.
  • Served as a reliable point of contact for clients'' family members, friends, or colleagues, ensuring efficient communication and coordination between parties.
  • Increased efficiency in households by implementing organizational systems for clutter reduction and space optimization.

Logistics Updater

USA Viva Freight Global
06.2019 - 05.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Arts - International Relations

Webster University in Tashkent
Uzbekistan, Tashkent
01-2025

Bachelor of Arts - Human Resources Management

Management Development Institute of Singapore
Uzbekistan, Tashkent
07-2021

High School Diploma -

Diplomatic FFIDUM School
Uzbekistan, Tashkent
09-2009

Skills

Operational efficiency

Scheduling coordination

Sales support

Workforce planning

Budget development

Operational planning

Logistics planning

Cost analysis and savings

Project management

Teamwork

Customer service

Strategic partnerships

Accomplishments

Throughout my academic and professional journey, I’ve sought opportunities that challenge me and promote growth across cultures and industries. As Assistant General Manager at M.D.G. Condensed Milk Factory, I led cross-functional teams, reduced staff turnover, and improved efficiency remotely. At Waldorf Astoria Lusail, I was honored as GM of the Week for my dedication to client service and adaptability, serving a diverse international clientele. In my role at USA Viva Freight Global, I managed logistics updates and coordinated across international teams under pressure.

Fluent in six languages, I’ve thrived in multicultural environments, having worked with diverse nationalities and even met Jewish professionals from the White House, which inspired my passion for diplomacy. With travel to over six countries, I’ve broadened my global perspective and am eager to contribute to international missions, particularly within an embassy or global organization.

Certification

Forbes Travel Guide Luxury Service Standards

Timeline

Assistant General Manager of Operations

M.D.G. Condensed Milk Factory
05.2024 - 02.2025

Hilton Public Company Cyber Security

07-2023

Forbes Travel Guide Luxury Service Standards

02-2023

Hilton Public Company

12-2022

Hilton Trade Sanctions

07-2022

Personal Concierge

Waldorf Astoria Lusail, Qatar Doha
05.2022 - 03.2024

Logistics Updater

USA Viva Freight Global
06.2019 - 05.2021

Bachelor of Arts - International Relations

Webster University in Tashkent

Bachelor of Arts - Human Resources Management

Management Development Institute of Singapore

High School Diploma -

Diplomatic FFIDUM School
Ziyodulla ErkinovDiplomacy Assistant